Trust & Security
Enterprise-grade security for your content
We protect your data, your brand, and your reputation with comprehensive security controls and compliance certifications.
Security Foundation
Four pillars of our security approach
Every aspect of our platform is designed with security as a core principle, not an afterthought.
Data Protection
All data is encrypted at rest (AES-256) and in transit (TLS 1.3). We follow zero-trust architecture principles.
- ✓End-to-end encryption for sensitive content
- ✓Secure key management with regular rotation
- ✓Data isolation between client workspaces
- ✓Secure backup and disaster recovery
Access Control
Role-based access control with multi-factor authentication. Every access is logged and auditable.
- ✓Multi-factor authentication (MFA) required
- ✓Single Sign-On (SSO) for enterprise
- ✓Granular role permissions
- ✓Session management and timeout policies
Infrastructure
Hosted on enterprise-grade cloud infrastructure with redundancy and 99.9% uptime SLA.
- ✓EU and US data center options
- ✓Automatic failover and redundancy
- ✓DDoS protection and WAF
- ✓Regular penetration testing
Compliance
We maintain compliance with major regulatory frameworks and industry standards.
- ✓GDPR compliant data processing
- ✓SOC 2 Type II certified
- ✓ISO 27001 aligned practices
- ✓Regular third-party audits
Compliance
Regulatory compliance frameworks
We maintain compliance with major regulatory frameworks to support clients in regulated industries.
GDPR
European Union
Full compliance with EU General Data Protection Regulation.
- Data Processing Agreements (DPA) available
- Right to access, rectify, and delete data
- Data portability support
- Privacy by design principles
SOC 2 Type II
Global
Audited controls for security, availability, and confidentiality.
- Annual third-party audit
- Continuous monitoring
- Incident response procedures
- Vendor risk management
HIPAA
United States
Healthcare-specific compliance for medical content clients.
- Business Associate Agreements (BAA)
- PHI protection controls
- Access logging and monitoring
- Breach notification procedures
CCPA
California, USA
California Consumer Privacy Act compliance.
- Consumer rights support
- Data sale opt-out mechanisms
- Privacy notice requirements
- Data deletion capabilities
Certifications
Security certifications and compliance status
Current certification and compliance status across major frameworks.
Trust Practices
How we maintain trust
Beyond technical security, our operational practices ensure accountability and transparency.
Human-in-the-Loop
Every piece of content passes through human review before publication. AI assists but never publishes autonomously.
Audit Trails
Complete logging of all actions, decisions, and changes. Full traceability for compliance and accountability.
Content Governance
Tone guidelines, compliance rules, and approval workflows enforced at every stage of production.
Vendor Security
All third-party vendors undergo security assessment. Critical vendors have SOC 2 or equivalent certification.
Employee Training
Regular security awareness training for all team members. Background checks for employees with data access.
Incident Response
Documented incident response plan with defined escalation paths. 24-hour notification for security incidents.
Data Handling
Your data, your control
Clear policies on how we handle, store, and protect your content and information.
Data Retention
Client content retained for duration of engagement plus 90 days. Extended retention available on request.
Data Deletion
Complete data deletion within 30 days of request. Certification of deletion provided.
Data Export
Full data export in standard formats. Portable content library available at any time.
Data Location
Primary processing in EU (Ireland/Germany). US processing available for North American clients.
Security Inquiries
Questions about security?
Our security team is available to answer questions and provide documentation for enterprise evaluations.
Request security documentation
Enterprise clients can request detailed security documentation including:
- ✓SOC 2 Type II audit report
- ✓Penetration test summary
- ✓Data Processing Agreement (DPA)
- ✓Security questionnaire responses
security@eumedia.expert